Products and Services

We provide a range of software solutions, from "off the shelf" generic solutions, to bespoke solutions tailor-made to fit the requirements of a particular client, to productivity tools for systems developers. Our solutions are developed using Arena simulation software in combination with the OptQuest engine from OptTek.

Generic solutions for immediate use

Traditionally, OR solutions are oriented towards the requirements of a single client and are not generally reusable by another organisation. The fact is, however, that most hospitals face broadly similar operating problems. Because of this, it is possible to devise solutions that adopt a generic approach to the core problems of the hospital and hold true for most hospitals. These generic solutions reduce the costs normally associated with simulation projects and are ready for immediate deployment. Here are two examples:

A&E Simulator
Beds&Theatres Simulator

The A&E Simulator is a planning tool. It shows how patients flow through the A&E department; how they occupy the different treatment spaces; and when they are treated by the medical and nursing staff. The A&E Simulator can be fed with a patient arrivals file that has been downloaded from the A&E computer system, replaying patients' arrivals as they actually happened. Repeated simulation experiments with different "what if" scenarios that explore different space and staffing configurations show what needs to be done to reach the NHS 4 hour waiting time standard in a consistent manner.

The Beds&Theatres Simulator is used on a daily basis to support admissions planning activities. It reads a waiting list download from PAS and calculates the best order in which to admit patients during a simulation period encompassing the ensuing weeks or months, taking into account the twin variables of bed and operating theatre availability. The underlying model is pre-populated with virtual patients who will arrive as emergencies during the simulation period, ensuring that appropriate provision is made for such patients. Provision is also made for the continual addition of virtual patients with high clinical priority that are likely to be added to the waiting list during the period of simulation and who will require treatment before some of the real patients already on the waiting list. Where there are bays within wards that can be either male or female, the model optimises the distribution of the sexes between bays. The model enforces specialty preferences in regard to which ward to admit a patient.

The Medical Process Template – a productivity tool for developers

The Medical Process Template is available to Arena users engaged in the creation of healthcare applications. The template consists of a library of reusable building blocks that enable the rapid building of hospital oriented solutions in Arena. It brings greater simplicity and intelligibility by reducing the number of objects required in a model. Models are much easier to maintain. Complex procedural rules commonly encountered in healthcare practice are conveniently represented by the underlying logic of the template modules.

The Medical Process Template embodies a new simulation world view that we have demonstrated to be better suited to the simulation of healthcare processes than the conventional factory based world view. (If you want to know more about the new world view, follow this link to a paper that we presented at the 2006 Winter Simulation Conference.) Models built using modules from the Medical Process Template automatically incorporate this more appropriate world view.